Terms, Privacy & Refund Policy

1. Terms and Conditions

Welcome to PNM Infotech (https://pnminfotech.com/). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please do not use our services.

1.1 Services Provided

PNM Infotech provides web development, design, and related IT services. The specific scope, timeline, and deliverables for any project will be outlined in a separate, mutually agreed-upon Project Proposal or Service Agreement.

1.2 Intellectual Property

Our Property: All content, design, graphics, code, and materials on https://pnminfotech.com/ are the intellectual property of PNM Infotech unless otherwise stated.

Client Property: Upon full and final payment, the final deliverables such as custom website code, graphics, or project-specific assets designed specifically for a client will be transferred to the client, subject to any third-party licenses such as stock images, plugins, software, or other external tools.

1.3 Client Responsibilities

Clients must provide timely feedback, content, text, images, and access credentials necessary for project completion. PNM Infotech is not responsible for project delays caused by a client’s failure to provide necessary information, approvals, or required access.

1.4 Payment Terms

Payments must be made in accordance with the milestone schedule outlined in the specific Project Proposal or Service Agreement. We reserve the right to pause or terminate work if invoices remain unpaid past their due date.

1.5 Limitation of Liability

To the maximum extent permitted by law, PNM Infotech shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business interruption, arising out of the use or inability to use our services or website.

1.6 Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra.

1.7 Contact Information

2. Privacy Policy

At PNM Infotech, accessible from https://pnminfotech.com/, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy outlines the types of information we collect and how we use it.

2.1 Information We Collect

We collect information to provide better services to our clients and website visitors.

• Personal Information: When you contact us or submit an enquiry, you may provide your name, email address, phone number, company details, and project requirements.
• Usage Data: We may collect non-personal information about how you interact with our website, such as IP address, browser type, device information, and pages visited through cookies or analytics tools.

2.2 How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our web development and IT services.
• Respond directly to your enquiries, support requests, or project requirements.
• Send project updates, invoices, quotations, and service-related communication.
• Send occasional promotional communication, where applicable. You may opt out at any time.
• Maintain the security and integrity of our website and services.

2.3 Data Protection and Sharing

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. We do not sell, trade, or rent your personal data to third parties.

We may only share information with trusted third-party service providers who assist us in operating our business, such as hosting providers, payment gateway providers, domain providers, email service providers, or technical partners, provided they agree to keep such information confidential.

2.4 Cookies

Our website may use cookies to enhance user experience, remember user preferences, and track website traffic patterns. You can choose to disable cookies through your browser settings.

2.5 Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of the personal information we hold about you. To exercise these rights, please contact us using the details below.

2.6 Contact Us

3. Refund Policy

Thank you for choosing PNM Infotech for your web development and IT service requirements. Because we provide customized, resource-intensive digital services, each project involves planning, design, development, technical setup, and dedicated working hours.

Clients are requested to carefully review the project scope, quotation, service details, payment terms, and deliverables before making any payment.

3.1 Contact Information